Privacy policy

We are aware that you place your trust in us. We see it as our responsibility to protect your privacy. On this page, we tell you what information we collect when you use our website, why we collect it and how we use it to improve your user experience. This way you will understand exactly how we work.

This privacy policy applies to the services of Zaakmakers. You should be aware that Zaakmakers is not responsible for the privacy policies of other sites and sources. By using this website, you indicate to accept the privacy policy.

Zaakmakers respects the privacy of all users of its website and ensures that the personal information you provide is treated confidentially.

Personal data that are processed

When you sign up for one of our services, we ask you to provide personal data. This data is used to execute the service. The data are stored on Zaakmakers' secure servers or those of a third party. We will not combine these data with other personal data we have. Zaakmakers processes your personal data because you use our services and/or because you provide us with these data yourself.

Below you will find an overview of the personal data we process:
- Name and surname
- Address data
- Phone Number
- E-mail address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Location data
- Information about your activities on our website
- Data on your surfing behaviour across different websites (e.g. because this company is part of an advertising network)
- Internet browser and device type
- Bank account number

For what purpose and on the basis of which basis do we process personal data?

Zaakmakers processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or advertising brochure
- To be able to call you or send you an e-mail if this is necessary in order to carry out our service.
- Inform you about changes to our services and products
- Offer you the opportunity to create an account
- To deliver goods and services to you
- Zaakmakers analyzes your behavior on the website in order to improve the website and the products and services offered to match your preferences.
- Zaakmakers monitors your surfing behavior on different websites so that we can tailor our products and services to your needs.
- Zaakmakers also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

How long personal data is kept

Zaakmakers does not keep your personal data longer than strictly necessary to realize the goals for which your data are collected.

Sharing personal data with third parties

Zaakmakers does not sell your data to third parties and will only provide them if this is necessary for the execution of our agreement with you or to meet a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Zaakmakers remains responsible for these processes.

Cookies or similar techniques used

Zaakmakers uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Zaakmakers uses cookies with a purely technical functionality. They ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so we can offer customized content and ads.

Functional Cookies

Functional cookies are essential for the proper functioning of a website. If you disable these cookies, you can still visit the website but you may not be able to use all of its functionality.

Analytical cookies

These types of cookies allow us to measure the browsing behaviour of visitors on the website so that the user experience can be measured and improved.

Tracking cookies (first and third-party)

Cookies used to record surfing behaviour in order to show relevant advertisements or content across different domains.

Blocking cookies

If you block cookies, you can still visit this website. However, it is possible that you will not be able to use all parts or functionalities of the website.

Delete or disable cookies

When you first visited our website, we already informed you about these cookies and asked your permission to place them. If you do not want to receive any cookies at all, you can also adjust your browser settings to block the placement of cookies completely.

Viewing, modifying or deleting data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent for data processing or object to the processing of your personal data by our company and you have the right to data portability. This means that you can request us to send your personal data in a computer file to you or another organisation named by you.

If you wish to exercise your right to object and/or right of data portability or if you have any other questions/comments about data processing, please send a specified request to info@zaakmakers.com.

To make sure that the request for inspection is made by you, we ask you to send a copy of your identity document with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black. This is to protect your privacy. Zaakmakers will respond to your request as soon as possible, but at least within four weeks.

Zaakmakers would also like to point out that you have the possibility to file a complaint with the national regulatory authority, the Personal Data Authority.

How we secure personal data

Zaakmakers takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@zaakmakers.com. Zaakmakers has taken the following measures to protect your personal data:

- Security software, such as a virus scanner and firewall.
- TLS (formerly SSL) We send your data via a secure internet connection. You can see this by the address bar 'https' and the padlocku in the address bar.

Communication

When you send e-mail or other messages to us, we may keep those messages. Sometimes we will ask you for personal information relevant to the situation at hand. This enables us to process your questions and answer your requests. The data are stored on Zaakmakers' own secure servers or those of a third party. We will not combine these data with other personal data we have.

Modify/unsubscribe from newsletter service

At the bottom of each mailing you will find the option to change your details or to unsubscribe.

Questions and feedback

We regularly review our compliance with this privacy policy. If you have any questions about this privacy policy, please feel free to contact us.